Support

Get help

Email support@bsit.ca and we'll get back to you. It helps to mention your app version (Settings → About Squigs) and what you were doing.

Common questions

• How do kids join? A parent shares the invite code from Settings → Family. Kids sign in with Apple and enter it.
• Who approves chores? Either parent by default. A family can require both parents (Family settings).
• Can points become money? Only if a parent turns on cash-out and sets the rate and minimum. A parent approves each cash-out.
• Reminders aren't showing. Check Settings → Reminders in Squigs, and that notifications are allowed for Squigs in the iPhone Settings app.
• Calendar sync shows duplicates. Turn sync on for one parent's device only; iCloud shares the calendar with everyone else.

Delete your data

In the app: Settings → Delete account. Parents can erase a kid's account from Family → the kid. Or email support@bsit.ca.